they have three UL stations, on east, one west and one canada, all well staffed and approved etc. but if one goes down it will NOT be rerouted, but that is in the works.
Did they provide the names of these contracted stations so you could verify for yourself their credentials? I know the answer, just want to know if you did your own research.
the response to a triggered alarm was qouted to be between 30 sec and 4 mins.
The times are all right so long as the average is closer to the 30 sec - 1 minute range and not the 1+ minute range.
the issue of not having a phone line, was just the call list. meaning they would call for e.g. my cell phone, if i don't answer or answer and say i'm not there or don't give them the password it will be a go for them to call authorities. on the edge of beeing legal with ordenance, but that would most likely only became an issue if i have many faulse alarms
Not true. If your city adopted MAO (as most have), it's mandatory.
The CS must make a verification call to the "alarmed premise". If they are not actually calling the "alarmed premise" they are not to contact the authorities except for fire and medical. The responsibility rests on both you and the CS. The CS is required to verify that the premise number they have is for a phone located at the premise. Your responsibility is to know and adhere to the ordinance. This type of violation is actually a serious issue that can lead to immediate fines and suspension of municipal response. If your municipality has also adopted advanced verification, no premise phone removes your location from the ability to utilize advance verification regardless of alarm conditions.
the guy was honest about the internet not beeing the best option, but recommend EITHER way (phone or internet) a backup solution (cell via alarmnet an extra $8.-)
Now that's a complete turn around from previous claims of being the best option far superior to anything else available. Wonder what cause that reversal?
in regards to communication between the ABN and the panel. it receives and reacts the same way than a CL station. if the ABN does not confirm the panel will try again. not the ABN. so if the panel gives up before the ABN establishes a connection i am out of luck.
So they are saying the ABN mimics the phone line and CS handshake so the panel will at least start the communications? Or are they saying the ABN only mimics the phone line but won't give a handshake unless the CS establishes a connection with the ABN? The second is the only way you want it, not the first. But what is the time frame for that connection? Alarms won't sit around waiting. We're talking seconds between off-hook and redial.
Now what happens if your internet service is down? How does the ABN alert the alarm to signal some form of communications problem? On a phone line, the TLM will alerts you.
Same question except for power. If you drop power to the ABN or your cable modem, is there some way to alert you?
on their side they have of course backup servers and all that stuff.
Every UL listed CS must have that. But now that raises the question, are you saying your alarm signal goes to their office first and after doing it's thing there, is routed to whichever CS was contracted to provide service? That may explain the times mentioned for alarm response. But doesn't that add an additional cog in the works where problems can occur?
the phone line could come in handy for my tivo and 911 calls (ever tried to call 911 over a cell phone ??) but then the 911 call could be handled with the panic button...
Panic buttons are for two purposes only:
1. Sound the siren to alert any intruder that they have been detected.
2. To give you an opportunity to implement some form of escape and evade, knowing help was called.
It should never be used in lieu of calling 911 if possible. The panic alarm is for when you are or reasonably believe you are in danger, nothing else.
Thanks for the info. Let us know if you learn anything else. We can use the education.